Privacy Policy
Privacy Policy
Last updated: January 12, 2025
Plain Language Summary
We value your privacy and are committed to protecting your personal information. We will never sell or share your information without your consent. This policy explains what personal information we collect, how we use it, and how you can manage it. We aim to use clear and simple systems to ensure your data is secure and private.
Full Policy
Purpose
This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). By using our website or services, you agree to the terms outlined here.
Key Definitions
- Personal Information: Information or an opinion about an identified individual or an individual who is reasonably identifiable, whether the information is true or not.
- Service: Our website, products, and related offerings.
- We/Us/Our: Refers to John McNaughton, a sole trader business in Victoria, Australia.
- You/Your: Refers to individuals accessing or using our services.
Collecting Personal Information
We collect the following types of personal information to provide and improve our services:
- Personal Information You Provide:
- Name and contact details (e.g., email address, phone number).
- Information you submit via forms or contact methods.
- Automatically Collected Information:
- Your device’s IP address, browser type, and activity on our website.
- Usage patterns, such as time spent on pages and navigation paths.
- Cookies and Tracking:
- We use cookies to enhance user experience and collect website usage data. You can manage or disable cookies in your browser settings.
How We Use Personal Information
We use your personal information for the following purposes:
- Service Delivery: To provide, maintain, and improve our services.
- Communication: To respond to inquiries, provide updates, and send notifications.
- Direct Marketing: To send you offers and promotions (you can opt out at any time).
- Legal Obligations: To comply with Australian law and respond to lawful requests.
- Security and Fraud Prevention: To ensure your data and our systems are secure.
Disclosure of Personal Information
We may disclose your personal information:
- To service providers assisting us in operating our website or business.
- If required by law or to protect legal rights.
- With your consent.
Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or de-identify the data.
Your Privacy Rights
You have the right to:
- Access your personal information.
- Correct any inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal requirements.
To exercise these rights, contact us attraining@johnmcnaughton.com.au.
Anonymity and Pseudonymity
Where practical, you can interact with us anonymously or use a pseudonym. However, some services may require identifying information to fulfill your request.
Data Security
We use commercially reasonable methods to protect your personal information from unauthorized access, loss, or misuse. However, no system can be completely secure.
Data Breach Notification
In the unlikely event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.
Complaints Handling
If you believe we have breached the APPs or mishandled your personal information, you can lodge a complaint by contacting us at:
We will respond to complaints promptly and work to resolve them. If you are not satisfied with our response, you may contact the OAIC at www.oaic.gov.au.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page, and significant updates will be communicated to you.
Contact Us
For questions or concerns about this policy, please contact:
- Email: training@johnmcnaughton.com.au
- Website: https://www.johnmcnaughton.com.au/contact